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# Privacy Policy
**ScriptAIS**
**Effective Date:** May 7, 2026
**Last Updated:** May 7, 2026
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## 1. Introduction
ScriptAIS ("we," "us," or "our"), accessible at https://scriptais.com/, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you use our platform and services.
By creating an account or using ScriptAIS, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree, please discontinue use of the platform.
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## 2. Information We Collect
### 2.1 Information You Provide Directly
When you register and use ScriptAIS, we may collect:
- **Account Information:** Name, email address, username, and password
- **Profile Information:** Profile photo, language preference, and other optional details you choose to provide
- **Payment Information:** Billing name, address, and payment card details (processed securely through our third-party payment processor — we do not store full card numbers)
- **Communications:** Messages you send to our support team at support@scriptais.com
### 2.2 Information Generated Through Your Use
- **Content Inputs:** Text prompts, instructions, and other inputs you submit to our AI tools
- **Generated Outputs:** Content produced by the platform on your behalf, stored in your account library
- **Uploaded Files:** Audio files submitted for Speech to Text, documents, or images you upload
### 2.3 Automatically Collected Information
When you access ScriptAIS, we automatically collect:
- **Usage Data:** Pages visited, features used, session duration, clicks, and interactions
- **Device & Technical Data:** IP address, browser type and version, operating system, device identifiers, and time zone
- **Log Data:** Server logs, error reports, and access timestamps
- **Cookies and Tracking:** We use cookies and similar tracking technologies (see Section 7)
### 2.4 Information from Third Parties
If you sign in using a third-party provider (e.g., Google), we may receive basic profile information from that provider in accordance with their privacy settings.
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## 3. How We Use Your Information
We use the information we collect to:
- **Provide and Operate the Service:** Create and manage your account, process subscriptions, and deliver AI-generated content
- **Process Payments:** Handle billing, invoicing, and subscription management
- **Improve Our Platform:** Analyze usage patterns to enhance features, fix bugs, and develop new tools
- **Personalize Your Experience:** Tailor content suggestions and interface settings to your preferences
- **Communicate With You:** Send account notifications, usage alerts, billing receipts, and platform updates
- **Send Marketing Communications:** With your consent, send newsletters or promotional offers (you may opt out at any time)
- **Enforce Our Policies:** Detect, investigate, and prevent fraudulent activity, abuse, or violations of our Terms of Service
- **Legal Compliance:** Meet legal obligations and respond to lawful requests from authorities
We do not sell your personal data to third parties for their own marketing purposes.
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## 4. Legal Bases for Processing (GDPR)
If you are located in the European Economic Area (EEA) or United Kingdom, we process your personal data under the following legal bases:
- **Contractual Necessity:** To fulfill our obligations under the service agreement with you (e.g., providing the platform, processing payments)
- **Legitimate Interests:** To operate, secure, and improve our services
- **Consent:** For marketing communications and non-essential cookies — you may withdraw consent at any time
- **Legal Obligation:** To comply with applicable laws and regulations
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## 5. Data Sharing and Disclosure
We do not sell your personal information. We may share your data only in the following circumstances:
### 5.1 Service Providers
We work with trusted third-party vendors who help us operate the platform, including:
- **Payment processors** (e.g., Stripe or similar) for billing and subscription management
- **AI model providers** (e.g., OpenAI, Anthropic, Google) who process your inputs to generate outputs — these providers have their own privacy policies and data handling terms
- **Hosting and infrastructure providers** for cloud storage and server management
- **Analytics tools** for understanding platform usage
These providers are contractually bound to use your data only for the purpose of providing services to us.
### 5.2 Legal Requirements
We may disclose your information if required by law, court order, or governmental authority, or if we believe disclosure is necessary to protect our rights, prevent fraud, or ensure the safety of others.
### 5.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email or a prominent notice on our website before such a transfer takes effect.
### 5.4 With Your Consent
We may share your information for any other purpose with your explicit prior consent.
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## 6. Data Retention
We retain your personal data for as long as your account is active or as needed to provide services to you. Specifically:
- **Account data** is retained while your account is active. Upon account deletion, we will delete or anonymize your personal data within 30 days, except where retention is required by law.
- **Billing records** may be retained for up to 7 years for tax and accounting compliance.
- **Content and generated outputs** stored in your library are deleted when you delete them or close your account.
- **Log and usage data** may be retained for up to 12 months for security and analytics purposes.
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## 7. Cookies and Tracking Technologies
ScriptAIS uses cookies and similar technologies to:
- Keep you logged in and remember your preferences
- Analyze platform usage and performance
- Deliver relevant communications (with consent)
### Types of Cookies We Use:
| Type | Purpose |
|------|---------|
| **Essential** | Required for the platform to function (login sessions, security) |
| **Functional** | Remember your preferences (language, dark mode) |
| **Analytics** | Understand how users interact with the platform |
| **Marketing** | Track the effectiveness of our promotions (with consent) |
You can manage or disable cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the platform.
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## 8. Data Security
We implement industry-standard security measures to protect your personal data, including:
- Encryption of data in transit (TLS/HTTPS)
- Secure storage of passwords using hashing
- Access controls limiting who can view your data internally
- Regular security reviews and monitoring
While we take significant steps to protect your information, no system is completely secure. We cannot guarantee the absolute security of your data and encourage you to use a strong, unique password for your account.
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## 9. Your Privacy Rights
Depending on your location, you may have the following rights:
### 9.1 All Users
- **Access:** Request a copy of the personal data we hold about you
- **Correction:** Request correction of inaccurate or incomplete data
- **Deletion:** Request deletion of your personal data (subject to legal retention requirements)
- **Opt-Out of Marketing:** Unsubscribe from promotional emails at any time via the unsubscribe link in any email or by contacting us
### 9.2 EEA/UK Users (GDPR Rights)
- **Data Portability:** Request your data in a structured, commonly used, machine-readable format
- **Restriction:** Request restriction of processing in certain circumstances
- **Objection:** Object to processing based on legitimate interests
- **Withdrawal of Consent:** Withdraw consent for consent-based processing at any time
- **Lodge a Complaint:** File a complaint with your local data protection authority
### 9.3 California Residents (CCPA)
California residents have the right to know what personal information is collected, the right to delete personal information, the right to opt out of the sale of personal information (we do not sell personal data), and the right to non-discrimination for exercising these rights.
To exercise any of these rights, please contact us at support@scriptais.com. We will respond to verified requests within 30 days.
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## 10. Children's Privacy
ScriptAIS is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have collected information from a person under 18, we will take prompt steps to delete that information. If you believe a minor has registered an account, please contact us at support@scriptais.com.
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## 11. International Data Transfers
ScriptAIS may process and store your data in servers located outside your country of residence. If you are located in the EEA or UK, your data may be transferred to countries that may not provide the same level of data protection. In such cases, we ensure appropriate safeguards are in place (e.g., Standard Contractual Clauses) to protect your information.
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## 12. Third-Party Links
Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review the privacy policies of any third-party services you visit.
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## 13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make changes, we will update the "Last Updated" date at the top of this page and, for material changes, notify you by email or through a notice on the platform. Your continued use of ScriptAIS after the updated Policy takes effect constitutes your acceptance.
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## 14. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:
**ScriptAIS Privacy Team**
Email: support@scriptais.com
Website: https://scriptais.com/
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*© 2026 ScriptAIS. All rights reserved.*